Last Updated: September 7, 2026
1. Overview
Gamivex ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit gamivex.com (the "Website"), create an account, subscribe to our Services, or otherwise use our digital services.
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR") where applicable.
This Privacy Policy explains what information we collect, why we process it, the legal bases for processing, who may receive your information, how long we retain it, your privacy rights, and how you can contact us.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at support@gamivex.com.
2. Information We Collect
Depending on how you use the Website and Services, we may collect the following categories of personal data:
- Account information: such as your name, email address, login details, and other information you provide when creating or managing an account.
- Subscription and billing information: such as subscription details, transaction information, billing history, and payment-related information. Payment card details may be processed directly by our payment providers and may not be stored by us.
- Technical information: such as IP address, browser type, operating system, device type, language settings, unique device or cookie identifiers, and information relating to your interaction with the Website.
- Usage information: such as pages, content, features, or services accessed, dates and times of use, and other information about how you interact with our Services.
- Communications: information you provide when contacting our support team or communicating with us.
We aim to collect only personal data that is reasonably necessary for the purposes described in this Privacy Policy, in accordance with the GDPR principles of data minimisation and purpose limitation.
3. How We Use Personal Data
We may use personal data for the following purposes:
- To create and manage your account.
- To provide, operate, maintain, and improve our Services.
- To process subscriptions, payments, cancellations, refunds, and other transactions.
- To provide customer support and respond to enquiries.
- To communicate with you regarding your account, subscription, payments, or important service-related matters.
- To detect, prevent, and investigate fraud, abuse, unauthorized access, and security incidents.
- To understand how users interact with our Website and improve its functionality and performance.
- To comply with applicable legal, regulatory, accounting, and reporting obligations.
- Where permitted by law and where applicable consent has been obtained, to send promotional or marketing communications.
4. Legal Bases for Processing
Where the GDPR applies, we process personal data only where a valid legal basis exists. Depending on the circumstances, this may include:
- Performance of a contract: where processing is necessary to provide your account, subscription, Services, payments, or customer support.
- Legal obligations: where processing is necessary to comply with applicable laws, regulations, court orders, tax requirements, or other legal obligations.
- Legitimate interests: where processing is necessary for legitimate business interests, such as maintaining security, preventing fraud, improving our Services, or managing our business, provided that these interests do not override your rights and freedoms.
- Consent: where we ask for your consent for a specific processing activity, such as certain marketing activities or non-essential cookies. Where processing is based on consent, you may withdraw your consent at any time.
Consent, where required, must be freely given, specific, informed, and unambiguous. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to operate the Website, remember preferences, maintain secure sessions, analyze Website performance, and, where permitted, provide personalized content or advertising.
Some cookies are strictly necessary for the operation and security of the Website and may be used without consent where permitted by applicable law. Other cookies, including certain analytics, advertising, or personalization technologies, may require your prior consent.
Where consent is required, you will be provided with appropriate choices to accept or reject non-essential cookies. You may also manage or withdraw your cookie preferences through the cookie settings available on the Website.
Disabling certain cookies may affect the functionality or availability of some features of the Website.
6. Sharing Personal Data with Third Parties
We may share personal data with trusted third parties where necessary to operate our business and provide the Services. These may include:
- Payment processors and financial service providers.
- Hosting, cloud storage, security, and technical service providers.
- Email, customer support, and communication service providers.
- Analytics and technology providers.
- Advertising and marketing service providers, where permitted by law and where the necessary consent has been obtained.
- Professional advisers, such as legal, accounting, or financial advisers.
Where third parties process personal data on our behalf, we take appropriate steps to ensure that such processing is carried out under appropriate contractual and data protection safeguards.
We may also disclose personal data where required by law, legal proceedings, court orders, regulatory authorities, or where reasonably necessary to protect our rights, property, security, users, or the public.
7. International Data Transfers
Some of our service providers or business partners may be located outside the European Economic Area ("EEA"). Where personal data is transferred outside the EEA, we will take appropriate measures required by applicable data protection law to ensure that your personal data remains adequately protected.
Depending on the circumstances, international transfers may rely on an adequacy decision, Standard Contractual Clauses approved by the European Commission, or another lawful transfer mechanism recognized under applicable data protection law.
We do not rely solely on your use of the Website as consent to an international transfer where a separate lawful transfer mechanism is required.
8. Data Retention and Deletion
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to provide Services, maintain accounts, process transactions, resolve disputes, enforce agreements, maintain security, and comply with legal and regulatory obligations.
Different categories of information may be retained for different periods depending on their purpose and applicable legal requirements.
When personal data is no longer required, we will delete, anonymize, or otherwise securely dispose of it, subject to applicable legal, regulatory, accounting, or security requirements.
You may request deletion of your personal data by contacting support@gamivex.com. Your request may be subject to legal exceptions that require certain information to be retained.
9. Your Privacy Rights
Where the GDPR applies, you may have the following rights in relation to your personal data:
- Right of access: You may request information about whether we process your personal data and obtain a copy of that data.
- Right to rectification: You may request correction of inaccurate or incomplete personal data.
- Right to erasure: You may request deletion of your personal data where the legal requirements for erasure are met.
- Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances.
- Right to data portability: Where applicable, you may request to receive certain personal data in a structured, commonly used, and machine-readable format.
- Right to object: You may object to certain processing activities, including processing based on legitimate interests and, where applicable, direct marketing.
- Right to withdraw consent: Where processing is based on consent, you may withdraw your consent at any time.
To exercise your rights, contact us at support@gamivex.com. We may need to verify your identity before completing certain requests.
You also have the right to lodge a complaint with a competent data protection supervisory authority in the EU Member State where you live, work, or believe that an infringement of data protection law has occurred.
10. Children's Privacy
The Services are intended for individuals aged 18 and older. We do not knowingly collect or intentionally process personal data from children under the age of 18 for the purpose of providing subscriptions or access to our Services.
If we become aware that we have collected personal data from a person under 18 who is not permitted to use the Services, we will take reasonable steps to delete the information and, where appropriate, deactivate the associated account.
If you believe that a person under 18 has provided personal data to us, please contact us at support@gamivex.com.
11. Data Security
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, accidental loss, destruction, alteration, disclosure, or other unlawful processing.
These measures may include access controls, authentication procedures, security monitoring, encryption where appropriate, and other safeguards suitable for the nature and risks of the processing.
However, no method of transmitting or storing information can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal data.
12. Automated Decision-Making and Profiling
We do not intend to make decisions based solely on automated processing, including profiling, that produce legal effects or similarly significant effects on users, unless otherwise disclosed to you and permitted by applicable law.
Where applicable, we will provide additional information about the relevant processing and the rights available to you.
13. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or applicable legal requirements.
The updated version will be published on this page with a revised "Last Updated" date. Where required by applicable law, we will provide additional notice of material changes.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or require assistance regarding your personal data, please contact us:
Email: support@gamivex.com
We will handle privacy requests in accordance with applicable data protection laws and within the applicable statutory time limits.